Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

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If you purchase products through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

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Definitions

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Services means the purchase of the products on sale and delivery of those products to your specified address

the Website means the website ozmeatsonline.com.au

We / Us etc. means OZmeats Online and any subsidiaries, affiliates, employees, officers, agents or assigns.

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Accuracy of content

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We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.

 

Use

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The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions- 

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• You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

• You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

• If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

 

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

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Passwords and logins

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You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

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Indemnification for loss or damage

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You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

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Intellectual property and copyrights

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We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

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If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: info@ozmeatsonline.com.au

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Trademarks

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The trademarks and logos contained on this Website are trademarks of OZmeats Online Pvt Ltd. Use of these trademarks is strictly prohibited except with Our express, written consent.

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Links to external websites

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This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

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Limitation of Liability

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We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

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Information Collection

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Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, refer to our Privacy Policy.

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Confidentiality

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All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

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Governing Law

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These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

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Refund and Return Policy

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I agree to the terms and conditions outlined on the OZmeats Online Website in the detailed policies.

I am placing my order prior to the day before its delivery run and I am aware if my order is placed late, some items may not be available to deliver in the next day delivery slot.

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All our products are supplied fresh and are prepared to order. We pride ourselves in begin specialists and therefore meeting the needs of customers.

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We regret that once an Online order is placed, depending on the time lapsed it may not be possible to cancel it if the order has been picked and packed for delivery, and refunds are at the discretion of Management.

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In case of refunds based on mutual agreement with client and management, they are made via either Store Credit or EWAY. Please note it may take upto 48 hours to process a refund to your account. Some Banks can take up to 7 days depending on type of payment used.

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Few products have been frozen and the product description will specify. You will receive the freshest meat direct from the butcher every time. You are then able to freeze to your requirements. Each online home delivery order is sent as freshest meat.

In the event of a product being unsatisfactory, please contact us immediately. Do not return the goods without first speaking with a customer service advisor.

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Our strict food safety regulations prohibit product from re-entering the store.

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In the event that you have processed your order and have ordered wrong item, promptly contact us and a friendly Team Member will resolve your issues during business hours if its within the time threshold.

If order has been picked and packed it will not be changed. Please contact us at: info@ozmeatsonline.com.au or call us at

1800 696 3287 ASAP if you feel that you need to amend your order.

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In the event of a customer being unsatisfied in any area, we have a large friendly Team available to sort out any issue.

If a purchased product is missing from your order, simply email us or contact us for a refund to the payment method.

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Be aware that some items may slightly differ from the product photos. Our Butchers are highly trained tradesmen that may need to roll, string or score items in slightly different methods. We guarantee all products will be awesome though!

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For a 100% full store refund for unsatisfactory produce, a store receipt and return of the item is required.